Network Maintenance - September 21, 2021 - EXTENDED

We have scheduled emergency network maintenance that applies to all customers.   Date: Tuesday, September 21, 2021 Start Time: 9:00 AM CDT (UTC -5) End Time: 11:00 AM CDT (UTC -5)   Maintenance Scope: This maintenance is designed to allow us to make configuration changes, software updates and perform testing within our network. Customer ... Read More »

20th Sept 2021
Network Maintenance - September 13, 2021

We have scheduled network maintenance that applies to all customers. Date: Monday, September 13, 2021 Start Time: 9:00 AM CDT (UTC -5) End Time: 10:00 AM CDT (UTC -5)   Maintenance Scope: This maintenance is designed to allow us to make configuration changes within our network.    Customer Impact: While no customer impact is expected, ... Read More »

8th Sept 2021
May 24, 2021 - Network Maintenance

We have scheduled network maintenance that applies to all customers.

Date: Monday, May 24, 2021

Start Time: 10:00 AM CDT (UTC -5)

End Time: 11:00 AM CDT (UTC -5)

 

Customer Impact:

Customers may observe a drop in traffic and higher latency during this time period.

22nd May 2021
May 21, 2021 - Network Maintenance

We have scheduled network maintenance that applies to all customers.

 

Date: Friday, May 21, 2021

Start Time: 8:00 AM CDT (UTC -5)

End Time: 9:00 AM CDT (UTC -5)

 

Customer Impact:

During this window, customers may observe a drop in traffic during this time period. 

20th May 2021
Current Update 4/6/2021

Starting at around 11 PM on Sunday (4/4/21), the HostVenom/Ready2Frag/WinterNode network in Chicago began to experience widespread DDoS attacks against hundreds of our IPs. Shortly after, as the attack ramped up in size and scope, users began to experience packet loss and temporary disconnections. The attacks quickly ramped up over our mitigation ... Read More »

6th Apr 2021
603-03 Switch Replacement

We have scheduled a switch replacement for customers with server IDs beginning with "**603-03**". Date: Tuesday, March 23, 2021 Start Time: 10:00 AM CT (GMT -5) End Time: 12:00 PM CT (GMT -5) **Maintenance Scope:** Network Connectivity for Server IDs beginning with "**603-03**" **Customer Impact:** There will be a period of traffic ... Read More »

22nd Mar 2021
2/15/2021 - Planned Switch Replacement

On Monday (2/15) between 7 AM and 9 AM CST, we will be replacing one of our redundant aggregate switches. While we don't necessarily expect any downtime, this serves as a warning for potential extremely short-term downtime during that time period. Most likely, this would manifest itself as a brief drop.

12th Feb 2021
12.18.2020 - Emergency Maintenance Notification - 603

Emergency Maintenance Notification We will be performing an upgrade of software on our Core Routers in chi1, our 603 deployment. This update will take place starting at 9:55 AM EST. While we do maintain redundant infrastructure, and no impact is expected, we are making this announcement out of an abundance of caution. Updates will be posted ... Read More »

18th Dec 2020
Our Next Generation Chicago Network is Live

For the majority of this year, we have been working on a major update and upgrade to our network infrastructure in West Chicago. Today, we're officially releasing details and new AMD Ryzen stock to the public. UNBEATABLE. As the only Chicago-area provider to offer 30Gbps and 30MPPS of DDoS mitigation included with every service, we’re already ... Read More »

19th Sept 2020
Steadfast Networks (Chi725) Outage

  At this point in time, the network issues at our Steadfast Networks deployment (725 S. Wells) deployment has been resolved. This issue began at 11:05 PM EST on 9/18/2020 and affected Steadfast's entire Chicago network.  This impact affected some of our control panels, websites, and certain customers with server IDs XX-XX. This issue did not ... Read More »

19th Sept 2020