What is the Cancellation Policy?

Colocation & Dedicated Servers
Clients must provide at least five (5) days cancellation notice or agree to be billed at $29 cancellation fee. In addition, colocation customers will be responsible for de-racking, and packaging fees related to their equipment.

Cancellations can be submitted through our client portal (https://billing.hostvenom.com).

Virtual Private Servers
Clients can cancel their service through our client portal (https://billing.hostvenom.com) at any time. 
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How Long will my Server Take to be Deployed?

Most servers are deployed within 24 hours, however we allot up to 72 hours for deployment. In the...

What Payment Methods are Accepted?

We currently accept payment via Bitcoin, Credit Card, and Paypal. Wire transfers are avaliable...

What type of DDoS Protection do you provide?

We provide DDoS protection through Psychz for attacks up to 40Gbps/14M PPS. When ordering a...

Do You Offer Custom Servers/Packages?

If you do not see what you are looking for on our website, we are more than happy to provide a...

Order Verification Process

In the event your order is flagged for verification, we may require one or more of the following...