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Announcements

Upstream Emergency Maintenance

  • 9th November 2023
Emergency Network Maintenance Notification   MAINTENANCE ID:       CHI603.111023 START/END DATE:       11/10/23-11/10/23 START TIME:           0100 CST (-6 UTC) ESTIMATED END TIME:   0200 CST (-6 UTC)   Impact: Some customers may notice a temporary slowdown for the expected 5-10 ...
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Scheduled Maintenance - VPS Platform

  • 18th September 2023
This notice is to make you aware of an upcoming scheduled maintenance that we will be conducting and have an applicable impact on some of our VPS Nodes. SCHEDULED MAINTENANCE WINDOW Scheduled Start: Saturday, September 23, 2023 12 PM CT Scheduled Finish: Saturday, September 23, 2023 1 PM CT SCOPE OF WORK VPS1.CHI VPS2.CHI VPS3.CHI ...
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Holiday Support Hours

  • 20th December 2022
Our support team will have limited availability on the following dates:   Christmas Eve (December 24th): 9am-1pm EST Christmas Day (December 25th): Closed New Year's Eve (December 31st): 9am-1pm EST New Year's Day (January 1st): Closed   Please note that the team will be available in the event of an emergency, but general support times ...
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COMPLETE - Hardware Moves for NX-##-## Servers - COMPLETE

  • 5th August 2022
All servers have been migrated and the maintenance is now considered complete. You will need to take steps to restore connectivity, as noted below. Updated IP allocation information is included in DedicatedCP. Your GATEWAY and NETMASK have changed and will need to be updated in your Operating System. Please see the guide below on accessing your ...
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