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4/7/2025 Unexpected Network Outage

  • 7th April 2025
On Monday, April 7th at 13:51 Central Time, we experienced an unexpected network outage from our upstream provider. It does not appear to have been on our end/control. Our uptime monitors are reporting that our Chicago services are back online now as of 14:02 Central Time. We will be updating this announcement once an Reason For Outage is ...
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4/5/2025 & 4/6/2025 - Scheduled Network Maintenance

  • 6th April 2025
MAINTENANCE ID: CHI603.040525START/END DATE: 04/05/25-04/07/25START TIME: 1100pm Central Time (-5 UTC)ESTIMATED END TIME: 0300am Central Time (-5 UTC) WHAT: Network maintenance by our upstream provider will be held on two successive nights, first from 4/05/25 (Saturday) at 11PM until 4/06/25 at 3AM CDT, then from 4/06/25 (Sunday) at 11PM until ...
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5/23/2024 - Issue Impacting Servers with IDs "603-03"

  • 23rd May 2024

7:39 AM CT - Connectivity has been restored and we are currently investigating to determine the root cause. 

Initial Post: We are currently investing an issue impacting servers with IDs beginning with 603-03 and a limited number of VPS nodes.

Impacted Services: Dedicated Servers starting with 603-03, VPS7, VPS11

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5/22/2024 Facility Power Event

  • 22nd May 2024
There was a power event this morning at SBA impacting some customer services in Chicago this morning, 5/22/2024. Redundant power servers were not affected and all services have been restored. We are awaiting additional information from Facilities and will update this post with additional information as available.  As of 5:21 AM CT all impacted ...
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